Domestic Shipping
Orders are shipped within 48 business hours via United States Postal Service (USPS). We use Standard and Priority Mail service with delivery confirmation. Your delivery should arrive in 2-7 business days. We are able to deliver to any address in the United States including PO Boxes and military addresses.Orders shipped to multiple addresses will incur additional shipping charges.
*Please Note: Oversized packages may require an additional shipping charge. We will notify you of any additional charges prior to shipping your order.
Domestic Rates:
| Range: | Standard Mail | Priority Mail | |
| Up to $50.00 | $4.95 | $6.95 | |
| $50.01 - $100.00 | $6.95 | $8.95 | |
| $100.01 and Up | $8.95 | $10.95 |
If you prefer Express Mail Delivery - please contact info@newjerusalemgifts.com or call 828-299-7230 with a complete address for a delivery quote. Some items are not available immediately for Express Mail services.
North Carolina state residents will be charged 7.75% sales tax on all purchases.
Domestic Refund and Return Policy
We proudly stand behind the products that we sell. Items may be exchanged up to 14 days of the invoice date. All items must be returned unopened and unused in the original packaging for refund. A credit will be issued to your credit card for the item purchase price promptly after receipt of returned merchandise. Shipping is non-refundable.
No refund request will be accepted without first contacting us: info@newjerusalemgifts.com or 828-299-7230 to receive an authorization prior to your return shipment. Include your Order ID number with all correspondence.
Please note: Special orders are non-refundable.
International Shipping
Orders are shipped within 48 business hours via United States Postal Service (USPS). We use Priority Mail International. Your delivery should arrive in 6-10 business days to nearly anywhere in the world. In some countries, delays may occur in customs.
*Please Note: Packages exceeding the weight limit will require an additional shipping charge. We will notify you by email of additional charges prior to shipping your order.
Canadian Rates:
| Range: | Priority Mail International | First Class Mail International | ||
| Up to $50.00 | $17.95 | $8.95 | ||
| $50.01 - $100.00 | $19.95 | $12.95 | ||
| $100.01 and Up | $21.95 | $16.95 |
International Rates:
| Range: | Priority Mail International | |
| Up to $50.00 | $27.95 | |
| $50.01 - $100.00 | $29.95 | |
| $100.01 and Up | $31.95 |
Delivery of an untrackable order is not guaranteed. If you prefer that your order be trackable and guaranteed, it will need to be shipped Global Express Mail. Additional charges will apply. Please contact info@newjerusalemgifts.com with a complete address for a delivery quote.
*Please note: Once you have placed your international order, we will contact you via email if additional charges will be required to ship your order.
If you are ordering from outside of the United States, you are responsible for any and all charges imposed in the form of tariffs, duties, customs or taxes. Some items are not available for international delivery.International Return Policy
All sales are final with the exception of damaged goods. Please contact info@newjerusalemgifts.com within 48 hours of delivery to address any issues. Include your Order ID number with all correspondence.
